Privacy Policy

Last updated: 18 August 2026

Konkan Travel Club (“KTC”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your information when you visit our website, enquire about our experiences, make a booking, or otherwise interact with Konkan Travel Club.

1. Information We Collect

Depending on how you interact with us, we may collect:

Information you provide to us

  • Full name

  • Phone number

  • Email address

  • City or location

  • Age or date of birth, where relevant to a trip

  • Emergency contact details

  • Travel preferences or requirements

  • Information provided through enquiry, registration or booking forms

  • Any other information you voluntarily provide to us

Booking and payment information

When you book an experience, we may collect information necessary to process and manage your booking.

Payments may be processed through third-party payment providers. We generally do not store your complete debit/credit card, banking or payment credentials on our own servers. Such information is handled by the relevant payment service provider according to its own privacy policy and security practices.

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser and device information

  • Pages visited

  • Approximate location

  • Referring website

  • Date and time of visits

  • Website usage and interaction data

We may use cookies and similar technologies for website functionality, analytics, security and improving our services.

2. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and requests

  • Process and manage bookings

  • Communicate trip details, schedules, meeting points and important updates

  • Coordinate accommodation, transport, activities and other services included in your booking

  • Contact your emergency contact when reasonably necessary during a trip

  • Process payments and refunds through our service providers

  • Provide customer support

  • Improve our trips, experiences and website

  • Understand how people use our website

  • Send information about KTC experiences, trips or updates where permitted by law

  • Prevent fraud, misuse or security incidents

  • Comply with applicable legal and regulatory requirements

We will use personal information only for specified and reasonably necessary purposes and will not use it for unrelated purposes without an appropriate legal basis or consent where required.

3. Sharing Your Information

KTC does not sell or rent your personal information.

We may share relevant information with trusted third parties where necessary to provide our services. These may include:

  • Accommodation providers and homestays

  • Transport providers

  • Local guides, field experts and experience partners

  • Activity or experience providers

  • Payment processors

  • Website, hosting and technology service providers

  • Analytics and communication platforms

  • Professional advisers, where necessary

  • Government or law-enforcement authorities where required by applicable law

We share only information that is reasonably necessary for the relevant purpose.

For example, if you have booked a KTC trip, we may need to share your name and contact details with a homestay or transport provider to coordinate your experience.

4. WhatsApp and Other Communication Channels

If you contact KTC through WhatsApp, Instagram, email, telephone or another third-party platform, your communication may also be subject to that platform’s own privacy policy and terms.

We may use these channels to respond to enquiries, communicate booking information and provide important trip-related updates.

5. Marketing Communications

If you have opted in to receive communications from KTC, we may send you information about upcoming trips, experiences, events or other KTC updates.

You may opt out of non-essential marketing communications at any time by contacting us or using the unsubscribe mechanism provided in the communication.

Trip-related and transactional communications may still be sent where necessary to fulfil a booking or provide a service.

6. Photographs and Content

KTC may photograph or record participants during our trips and experiences for documentation, storytelling and promotional purposes.

Where we intend to use identifiable participant photographs or videos for promotional purposes, we will seek appropriate permission or consent where required.

If you do not wish to appear in promotional content, you may contact us at the details provided below.

7. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Understand website traffic and usage

  • Improve website performance and user experience

  • Measure the effectiveness of our communications and marketing

Third-party services used on our website may also place cookies or collect information in accordance with their own policies.

You may be able to control cookies through your browser settings.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud and complying with legal or accounting requirements.

When information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable legal requirements.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.

10. Your Rights and Choices

Subject to applicable law, you may have rights regarding your personal information, including the right to:

  • Request information about personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion or erasure of personal information where applicable

  • Withdraw consent where processing is based on consent

  • Opt out of non-essential marketing communications

  • Raise a grievance regarding our handling of your personal information

Where consent is the basis for processing, you may withdraw that consent. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Requests may be made using the contact details below.

11. Children’s Information

Our services are primarily intended for adults. We do not knowingly collect personal information from children except where it is necessary for participation in an experience and provided by or with the involvement of a parent, guardian or other authorised adult.

If we become aware that personal information of a child has been collected improperly, we will take reasonable steps to address the situation in accordance with applicable law.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, booking platforms, payment providers, social media platforms or other services.

KTC is not responsible for the privacy practices or content of those third parties. We encourage you to review their respective privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or applicable laws.

The updated version will be published on this page with a revised “Last updated” date.

14. Contact Us

If you have questions, requests or concerns regarding this Privacy Policy or your personal information, please contact:

Konkan Travel Club
Email: konkantravelclub@gmail.com
Phone: 8669810485

For privacy-related requests, please include sufficient information for us to identify your request and respond appropriately.

15. Grievance Redressal

If you have a concern regarding the handling of your personal information, you may first contact us using the details above. We will make reasonable efforts to review and address your grievance within the applicable period prescribed by law.


By using our website or providing your personal information to KTC, you acknowledge that you have read and understood this Privacy Policy and, where required, provide consent to the processing of your personal information for the purposes described above.

Photography, Video & Media

Participants understand that photographs, videos, audio recordings and other media may be captured during KTC experiences by Konkan Travel Club, its team members, photographers, partners, contractors or participating media.

By participating in a KTC experience, participants grant Konkan Travel Club and its authorised representatives a non-exclusive, royalty-free, worldwide permission to use photographs, videos, recordings and other media in which they appear, including their name and likeness, for legitimate purposes related to Konkan Travel Club, including storytelling, documentation, social media, website content, advertising, marketing, publications, promotional campaigns and other communications.

This permission includes the right to edit, reproduce, publish, display, distribute and adapt such content across digital, print and other media formats, without additional compensation to the participant.

KTC will not knowingly use a participant’s image in a misleading, defamatory or materially inappropriate context.

Participants who do not wish to be featured in promotional photography or video may inform the KTC team before or during the experience. KTC will make reasonable efforts to respect such requests for future promotional use, subject to practical limitations and applicable law.